Find quick answers to the most common questions regarding our private transfer services.
Frequently asked questions
Are your drivers licensed and insured?
Yes, all our drivers are fully licensed professionals and vehicles are comprehensively insured.
Do you provide child seats?
Yes, you can request child and booster seats during the booking process. Please specify the age of the children so we can provide the correct seat.
How do I meet my driver at the airport?
Your driver will wait at the arrivals hall holding a sign with your name. Detailed meeting instructions are also provided in your booking confirmation.
Can I change my booking after it is confirmed?
Yes, you can contact our support team via WhatsApp or email to request changes to your pickup time or details.